Using the smart router you quickly route to the appropriate deparment and add 20% more efficiencyGet Started
Our Smart Router Solution
Using the Smart Router solution you can implement a bot that can route the users to the right department fast and simple.
No More Slow Response Times
No more waiting for an agent. With this solution the bot will quickly trasnfer the user to the right department
No More Frustrated Customers
75% of customers already believe it takes too long to reach a live agent.
No More Loss of Revenue
No longer have customers churn due to customer dissatisfaction and long wait times
No More Inefficient use of Agent Time
Having an agent spend it's time rerouting to another department is not good use of that agents time.
Remove all errors and inefficiency in the routing process
Have more data that you ever had before
Minutes to under 1 sec
Customers no longer have to be bogged down by long and frusterating wait times.
TomBot is on and avaialble all the time - whenever your customers have a question, TomBot has an answer.
Saves Support Costs
Save the cost of inefficient routing
Live agent hands-off
Escalate to human in a jiffy.
Detailed CS analytics
Get world-class analytics and reporting as part of the package. These insights will drive business decisions ensuring your company has all the best data before making commitments.