Meet Tombot,
Your New Best Bud
Customer Care Bot For E-commerce. Automate Returns, Fulfilment, Payment Methods and Loyalty Points.
Get StartedYou're in great company! We already work with these great brands
Affordable & reliable Customer Service Automation. Zero Training Needed.
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No Coding Required
Using TomBot's Builder, you can create perfect conversation flow for your website in minutes.
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Smart Templates
Whether you want to automate Cusomter Service questions, or you want to capture leads for Sales TomBot's got you covered. With a variety of pre-build templates you can get your bot answering your customers queries in no time.
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Multilingual
TomBot can answer questions in any commonly-used language at no additional cost.
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Transfer to live agent
TomBot can integrate with your existing Live Chat platform such as Zendesk, or it has a built in Live Chat platform you can use to pick up conversations that the bot missed.
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Analytics
TomBot has super-charged analytics dashboard providing insights that you never dreamed you've have before. You can find out where users are falling off in your processes and can make process changes accordingly.
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Maximize the tools you already use
Seemlessly connect TomBot to the tools you use every day, like Shopify, PayPal, Facebook, Stripe, Google Sheets and Many More.
Why Automation?
Automation so affordable it doesn't make sense not to have it
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Instant response times
Customers no longer have to be wait. Information at the tips of your customer's finger tips.
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Reduce repetitive questions and tasks
Earn back time by cutting repetitive questions out of the hands of your agents.
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Available 24/7
Bots are on and avaialble all the time. Whenever your customers have a question, TomBot has an answer.
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Saves Support Costs
Time is money. The more you automate the more you save.
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Import existing data
Organize the data that you have in your company, and put it to work for you!
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Live agent hands-off
When the Bot get's stuck he will pass it to an agent without hesitation
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Improves on use
The more data you feed TomBot the smarter it gets.
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Integrations
TomBot is here to work with you. If you already use a Live chat platform that you love, you can easily connect them together.
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Analytics
KPIs such as time-saved, and queries resolved are critical for knowing how your bot is performing.
How it Works?
TomBot integrates with your existing support systems and instantly starts resolving queries for you
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Queries are sent from any channel (WhatsApp, Web Chat, SMS, or Facebook Messenger)
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TomBot analzes the query and understands the intent. It will then answer the query accordingly with what has been trained in the brain of the bot
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The agents only intervene when the bot escalated to them. They work smarter, and are happier as a result. Time is saved.
Getting started is easy
Sign up today for free
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Register
Instantly register online by providing some details about yourself and your company.
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10-minute Setup
The onboarding takes 10 minutes. You pick a template, fill in key data points, and choose your integration.
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And just like that, you will make your customers happier, your collegues happier, and increase your efficiency by 20% or more.
Get Started